Summary
Admin By Request is a security tool that allows faculty and staff to perform tasks requiring administrative privileges without having permanent admin rights on their devices. Instead of logging in as an administrator, users can request temporary elevation to install approved software or make system changes while maintaining institutional security standards.
Information Applies to
Faculty, Staff
How to Start an Admin Session
When a user attempts to run an application or task that requires administrator privileges, Admin By Request prompts the user to submit a request. Depending on the configuration, the request may be automatically approved, require IT approval, or grant temporary admin access for a defined period of time. All actions are logged for auditing and security purposes.
Instructions
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1. When you need admin access, you need to make a request. Select the Admin By Request icon (check-mark) in the top right corner of the menu bar and press "Request administrator access".
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1. Select the up arrow in the taskbar to show hidden icons tray. Select the green checked circle and press "Request administrator access."
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2. The prompt below will then appear. Press "Yes" to continue
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2. In the administrator request pop-up, your email address will be auto-filled in the Your email field. Type in a reason for requesting administrator access (e.g., installing software) in the Reason field. Press the "OK button" to continue.
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3. A form will pop-up: your email address will be auto-filled in the Your Email field. Type in a reason for requesting administrator access in the Reason field. Press the "OK button" to continue. Then another pop-up will appear: Press the "OK Button" to continue.
 
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3. Next, Once your request has been approved, you will see this Window to start your administrator session. Press Yes.
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4. Once your request is approved, you will receive the pop-up notification below. Press the "Start" button to continue. (This might hide under other notifications in the upper right corner.)
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4. You will see a Code of Conduct pop-up; press the "OK " button to agree to follow the acceptable use policy.
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5. Press "Yes" in the following pop-up window to begin your administrator session.
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5. This will begin your administrator access countdown which is displayed in the bottom right corner of your screen. Administrator access countdown. The default time is five (5) minutes.
Press Finish to remove administrator access once your task is complete. If you forget to press finish, the time clock will run out and your device will return to standard user.
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6. You will see one more pop-up window that explains our "Code of Conduct". Once you're ready to proceed, press the "OK" button.
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7. When your admin session begins, you will see a timer pop-up which indicates how much time you have left in the session.
8. To install software or perform administrative tasks, you will need to enter an Administrator name and password. The Administrator name and password will be the Mac credentials you use to sign into the computer with (Mac username and Mac password), might not be your StarID and password. When you're finished, press the "Finish" button to close the admin session.
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NOTE: During an Admin Session, you can install programs requiring admin rights, install drivers, and change system settings. All activity during the elevated session is audited.
Learn More
Need additional information or assistance? Contact WSU Tech Support by email or call 507.457.5240, option 1.