Printing with FollowMePrint for Students

Jump to

• Accessing PaperCut
• Sign In to PaperCut
• Printing
• Installing FollowMePrint
• Troubleshooting & Tips
• Learn More

Summary

FollowMePrint with PaperCut allows you to print to a single, virtual print queue from your device and then release your job at any available Winona State student printer by scanning the QR code on the printer or logging into the PaperCut website. Each student printer will have a QR code and the name of the printer listed on the printer.

To print and release print jobs, both your laptop and mobile device must be connected to a Winona State wireless network (WSU, WSU-User, or Warrior).

Information Applies to

Current Students

Accessing PaperCut

All computers given out after summer of 2023 will already have the PaperCut service installed on the machine. This service does not appear as a searchable application. Follow the steps below to access PaperCut.

To see the FollowMePrint printer on your device, you must be signed in to the PaperCut service.

Steps to Access PaperCut on a PC Computer

1. Select the caret (^) on the taskbar, near the bottom right corner by the date and time. 
2. Select the green printer icon.  
3. Select "View my printers." 

Steps to Access PaperCut on a Mac Computer

1. Select the green printer icon, located on right side of the menu bar by the date and time.  
2. Select "View my printers." 

Sign In to PaperCut

1. Sign In:

• Username: your StarID@winona.edu 
• Password: your StarID password 

2. Select the "Don't show me this again" check box.

3. Select Sign in and add printers. 

Printing

If you don't see the FollowMePrint printer, sign into the Client with your StarID@winona.edu and StarID password using the above steps provided in sections Access PaperCut and Sign In To PaperCut in this article. 

1. Select FollowMePrint as your printer. The image below on the left shows the Windows experience and the image on the right shows the macOS experience.

2. Release your print job in one of two ways:

Releasing Print Job(s) Using QR Code

• Scan the code on the front of the printer with your phone. 
• Enter your StarID@winona.edu and StarID password.
• Your print job(s) will appear in the list. Select Release at the bottom of the page to print your documents.

Note: Your mobile device must be connected to a campus wireless networks.   

Releasing Print Jobs Using Browser

• On a browser, go to https://paper.winona.edu:9192/user
• Login using your StarID@winona.edu and StarID password
• Select on Jobs Pending Release on the left navigation menu. 
• Select Print.
• Choose the printer you want to print to.
• Select Release All, then OK and your print jobs will be released.  

Installing FollowMePrint

FollowMePrint includes both a desktop client and a web-based interface that can be accessed on campus only. The following directions explain how to download the local desktop version and how to access the web instance of FollowMePrint.  

Downloading the Desktop Client to Your Laptop

1. Download the PaperCut Print Deploy Client for your laptop.

• For PC/Windows computers
• For Macs

2. Once you have the client installed, sign in to the PaperCut Print Deploy Client with your StarID@winona.edu and StarID password.

3. The FollowMePrint print queue will be installed automatically.

4. macOS users typically need to sign in with their StarID@winona.edu and StarID password. Windows users may already be signed in automatically.

Accessing FollowMePrint Website

1. Go to FollowMePrint website and log in with your StarID@winona.edu and StarID password.

2. Here, you can view your print balance and recent print jobs.

3. Your print jobs will stay in the queue for two hours. After two hours, you will need to print the documents again.

Troubleshooting & Tips

• If you can log into eServices or the StarID Self Service site but not PaperCut, your WSU email, campus wireless, etc., log into the StarID Self Service site and change your password. If you have issues changing your StarID password, visit the StarID Activation and Password Reset Knowledge Base Article. After changing your password, it may take 5–10 minutes before you can log in while the new password syncs.
• If you don't see FollowMePrint as a printer, please visit WSU Tech Support by visiting Somsen Hall 207 (Winona Campus) or Coffman Center 122 (Rochester campus,), emailing Tech Support or calling 507.457.5240, option 1. 

Learn More

Report an issue with Printing

Need additional information or assistance?

• Contact WSU Tech Support by email or call 507.457.5240, option 1.
• Contact WSU TLT by email, phone (507.457.5240, option 3), or Zoom.
• Visit the Digital Learning Commons in Library 105.