Knowledge Base

Categories (7)

Technology Services

Articles, resources, and best practices about accessing and using technology, devices, and software.

Facilities Services

Information on facilities operations, event planning, and more.

Marketing & Communications

Information related to University logo, brand and writing standards, methods of marketing, promotional items, digital display and more.

Teaching and Learning

Articles and assistance with D2L Brightspace, Media Support, and Instructional Technology.

Digital Accessibility

Making digital content accessible ensures that people with disabilities can learn, work, and participate in the Internet. Find resources for create accessible content and understand Title II regulations.

Articles (3)

Pinned Article Using the WSU Service Portal

How to use the WSU Service Portal for Service requests (including how to submit ticket requests and see how your tickets are progressing towards resolution) and to access the self-help Knowledge Base.

Software and Data Governance

Ensuring data security is a critical responsibility for all faculty and staff, as we regularly handle sensitive information about students, colleagues, and institutional operations. As higher education becomes increasingly digital, it is essential that we follow best practices for protecting passwords, using secure networks, and storing data appropriately.

Using WordPress

WordPress.com is a free, open source, content management system that people with access to the Web can use to express themselves. Users can host a blog or also use WordPress as a static website. The beauty of WordPress is its flexibility and ease of use. Although labeled as a "blogging tool," WordPress can actually be used as the foundation for a variety of Web sites and services (e.g., personal homepages, electronic portfolios).